Privacy Policy

Effective Date: March 23, 2026  ·  Owner: Appset Solutions Inc., California, USA

This Privacy Policy describes how Appset Solutions Inc. ("Appset," "we," "our," or "us") collects, uses, and protects your personal information when you use the Appset mobile application ("App") and related services.

By downloading or using the Appset App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

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1. Information We Collect

We collect information necessary to provide and improve our services:

A. Information You Provide Directly
When creating an account or using the App, you may provide:

• Full name
• Email address
• Phone number
• Vehicle information (make, model, year, VIN, etc.)
• Appointment details (preferred dealership, service type, date, and time)
• Date of birth (optional) – used only to send personalized offers, reminders, or birthday-related promotions.

B. Automatically Collected Information
When you use the App, we may automatically collect:

• Device information (model, operating system, app version)
• IP address and general location (city or region)
• Usage data (how and when you interact with the App)

This helps us improve performance, fix bugs, and enhance user experience.

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2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Facilitate appointment booking, changes, and cancellations
• Communicate confirmations, reminders, and service updates
• Provide customer support
• Improve App functionality and user experience
• Send marketing or promotional messages (only when permitted)
• Send birthday greetings or special offers if you have chosen to provide your birthdate

We do not sell personal information to third parties.

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3. Sharing Your Information

We may share limited data only when necessary to operate the App:

• With dealerships or service providers: to schedule and manage your appointments.
• With trusted vendors: that help us run the App (e.g., cloud hosting, analytics, customer messaging).
• When required by law: to comply with legal obligations or respond to lawful requests.

All third parties are required to protect your data and use it only for the purposes we specify.

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4. Data Retention

We keep your information as long as your account is active or as needed to:

• Provide and improve our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account and data at any time (see Section 8).

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5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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6. Children's Privacy

Appset is not intended for use by individuals under the age of 16. We do not knowingly collect information from minors. If we discover such information, we will delete it immediately.

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7. Your Privacy Rights (California Residents)

If you reside in California, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it's used.
• The right to request deletion of your personal information.
• The right to opt out of any sale of personal information (Appset does not sell data).
• The right to non-discrimination for exercising privacy rights.

To make a privacy-related request, contact us using the details below.

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8. Managing Your Information

You can:

• Access or update your account details directly in the App.
• Delete your account or request removal of your data by emailing legal@appset.app.

Upon deletion, we may retain limited information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Effective Date" above and may notify you in the App or by email. Continued use of the App after updates means you accept the revised policy.